About Us
History
Plum Air is a full service contractor celebrating more than 25 years of operational excellence in Hazleton, Southern Luzerne County and the surrounding areas. Our company has extensive experience, along with a strong reputation for complete attention to detail and well thought out designs to meet our customer's needs. We are continuously improving our offerings and researching new products to provide unique, customized solutions for every HVAC comfort need. In addition to our exceptional customer care, we are always available to answer any questions or assist with your comfort and design needs. Some of our services offered include tenant improvement, energy management, wireless communication, zoning, duct replacement and of course, repair and replacement of all heating and air conditioning systems.
Count on our team
Our customers can be assured that when you work with Plum-Air, Inc., whether it is regarding a small service repair, preventative maintenance, indoor air quality or system upgrades, we are committed to providing you with the level of quality and service that can only come from a business committed to your complete satisfaction.
Local HVAC Service Since Before 2000
About Us in Hazle Township for homeowners seeking heating, cooling, plumbing, and air quality solutions backed by regional experience
More than 25 years of service across Hazle Township, Shavertown, and surrounding Luzerne County communities means technicians understand how Pennsylvania's freeze-thaw cycles stress heat exchangers, how humid summers promote mold growth in ductwork, and which heating systems hold up best through extended cold snaps. Plum Air provides heating, air conditioning, plumbing, and indoor air quality services for residential and commercial customers, employing certified technicians trained to diagnose problems accurately and recommend solutions that fit each property's layout and budget. As a Carrier-authorized dealer, the company installs industry-leading equipment backed by manufacturer warranties, combining proven products with local installation expertise.
Service begins with advanced diagnostic tools that identify failing components, inefficient system performance, or safety concerns before recommending repairs or replacement. Transparent estimates outline costs, equipment options, and financing availability for qualifying installations, avoiding unnecessary upselling while explaining when aging equipment no longer justifies continued repairs. Preventative maintenance plans reduce the likelihood of emergency breakdowns by catching worn igniters, dirty blower motors, and cracked heat exchangers during scheduled tune-ups instead of during mid-winter failures.

Call to schedule HVAC service or request an estimate for heating, cooling, or air quality system installation.
What Decades of Regional Work Teaches
Technicians who've serviced thousands of homes across Northeastern Pennsylvania recognize patterns—how certain furnace models develop flame sensor issues after ten years, how homes built in the 1980s often lack proper duct insulation, and how heat pumps struggle during extended cold stretches without supplemental heating. This accumulated knowledge speeds diagnosis and prevents trial-and-error repairs that waste time and money. Plum Air services all major brands regardless of manufacturer, drawing on experience with Carrier, Lennox, Trane, Rheem, and other equipment commonly installed throughout the region.

After service, systems ignite reliably, maintain consistent indoor temperatures, and operate quietly without the short cycling, weak airflow, or unusual noises that indicate component wear. Emergency availability around the clock ensures heating and cooling failures don't leave homes uncomfortable for extended periods during temperature extremes, and same-day service resolves many common issues when parts and scheduling permit.
Convenient locations in both Hazle Township and Shavertown allow for responsive local support, and financing options make high-efficiency system installations more accessible. Customer education is prioritized—technicians explain repair options, demonstrate thermostat operation, and recommend maintenance practices that extend equipment lifespan without requiring professional service for routine tasks like filter replacement.
What Homeowners Ask About Our Services
Questions about service availability, equipment options, and what distinguishes reliable HVAC contractors come up regularly when homeowners evaluate who to trust with heating and cooling repairs or installations.
- What does 24/7 emergency service actually mean? Technicians respond to heating and cooling failures outside normal business hours, including nights, weekends, and holidays, when loss of heat or air conditioning creates unsafe or intolerable indoor conditions. Emergency service prioritizes restoring comfort quickly, with permanent repairs or temporary solutions depending on parts availability and the severity of the failure.
- Why work with a Carrier-authorized dealer? Authorized dealers receive manufacturer training on installation standards, warranty procedures, and equipment-specific troubleshooting, ensuring technicians understand how to install and service Carrier systems correctly. Warranty coverage often requires installation by authorized dealers, and access to factory parts and technical support speeds repairs when uncommon issues arise.
- How are load calculations performed? Technicians measure square footage, evaluate insulation quality, count windows and their efficiency ratings, assess ductwork layout, and factor in local winter and summer temperature extremes to calculate the correct heating and cooling capacity. Proper sizing prevents short cycling, temperature swings, and wasted energy caused by oversized or undersized equipment.
- What happens during a maintenance visit? Scheduled tune-ups include cleaning burner assemblies and blower motors, testing ignition components and safety controls, inspecting heat exchangers and vent piping, calibrating thermostats, tightening electrical connections, and evaluating air filtration systems. Technicians identify worn parts and provide repair estimates before components fail completely.
- Are financing options available for new installations? Qualifying customers can access financing plans that spread the cost of heating and cooling system replacements over manageable monthly payments, making high-efficiency equipment more affordable upfront. Application and approval details are provided during the estimate process.
Plum Air builds long-term customer relationships through dependable service, prompt communication, and attention to detail across heating, cooling, plumbing, and indoor air quality needs. Contact us to schedule service or discuss equipment options for your home or commercial property in Luzerne County.
